Terms of Service

1. Acceptance of Terms

By accessing and using the BK2C website (bk2c.com) and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our website or services.

2. Description of Services

BK2C provides backup consulting and managed backup services, including but not limited to:

• Backup strategy consulting and planning
• Cloud backup migration services
• Managed backup monitoring and management
• Backup compliance and security consulting
• Disaster recovery planning

Specific service details, deliverables, and pricing are outlined in individual service agreements or statements of work.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Transmit any harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Collect or harvest information about other users
• Use automated systems to access the website without permission

3.2 Account Security

If you create an account for our services, you are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Intellectual Property

All content on the BK2C website, including but not limited to text, graphics, logos, images, and software, is the property of BK2C or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or decompile any software
• Remove or alter copyright notices

5. Service Agreements

Professional services provided by BK2C are subject to separate service agreements or statements of work. These agreements will specify:

• Scope of work and deliverables
• Service fees and payment terms
• Service level agreements (SLAs)
• Confidentiality obligations
• Term and termination conditions

6. Fees and Payment

Fees for our services are specified in individual service agreements. Payment terms typically include:

• Payment due upon receipt of invoice unless otherwise specified
• Late payments may incur interest charges
• All fees are in USD unless otherwise stated
• Fees are non-refundable except as specified in service agreements

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of services. This obligation survives the termination of services.

8. Limitation of Liability

To the maximum extent permitted by law, BK2C shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or delays
• Errors or inaccuracies in content
• Third-party actions or content

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific services giving rise to the claim in the twelve months preceding the claim.

9. Warranties and Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation

Professional services are provided with reasonable skill and care, subject to specific warranties outlined in service agreements.

10. Indemnification

You agree to indemnify and hold harmless BK2C, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Your provision of inaccurate or misleading information

11. Term and Termination

These Terms of Service remain in effect while you use our website or services. We reserve the right to terminate or suspend your access at any time for violations of these terms.

Service agreements may be terminated according to the terms specified in those agreements.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which BK2C operates, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Mediation if negotiation is unsuccessful
• Binding arbitration or litigation as a last resort

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and BK2C regarding the use of our website and services.

17. Contact Information

For questions regarding these Terms of Service, please contact us: